Your current software
The tracker shows Truck 14 standing still. A dispatcher spends the morning on the phone.
One of the fourteen is the customer nobody rings.
Commercial collection · UK trade waste
06:12. Truck 14’s hydraulics go at stop 7.
Eleven stops, fourteen customers, one driver already over his hours.
evreka.ai moves the stops, tells the customers, keeps the lifts invoiced and asks you only about money. Built by people from inside the waste industry.
One morning · running now
- truck 14 fault → 11 stops movedhandled
- 14 customers told their new windowhandled
- quote priced · 24% marginneeds you
- invoice run · 214 lifts · 3 heldhandled
One day · illustration
Three trucks, sixty stops, one day.
Made-up names. Green is handled; amber waits for you.
One day · Commercial collection · illustration05:30–17:00
Rounds at 06:15after the breakdown
Truck 09round A-1+8 stops from Truck 14 · +31 min · inside hours
Truck 14round B-3hydraulic fault at stop 7 · workshop 09:00
Truck 22round C-2+3 stops from Truck 14 · +12 min
liftedstill to domoved from Truck 14fault
- Truck 14 hydraulic fault at stop 7, round B-3.8 stops to Truck 09, 3 to Truck 22 · 14 customers told by 06:15handled
- Quote request: 3 × 1100 L, twice weekly, Eastfield.priced on round A-1 · 24% margin · contract and transfer note draftedneeds you
- Gate locked at Millbrook Depot.photo and time on the lift record · wasted-journey charge per contract · back at 14:10handled
- Northgate Retail container 380 kg over its limit.weight from the lift · surcharge per contract · customer told before the invoicehandled
- financeInvoice run: 214 lifts this week.211 sent · 3 held, weighbridge mismatch · Northgate’s 3 unbilled lifts includedhandled
- peopleD. K.’s ADR certificate expires in 30 days.renewal booked · roster checked for hazardous roundshandled
- Churn signal at Corvin Logistics.lifts down 22% in 60 days, 2 complaints · account review suggestedneeds you
- financeNorthgate Retail 60 days overdue, £8,400.second reminder sent · flagged for a credit holdhandled
handled 6needs you 2stops moved 11
UMUTCAN APPROVAL: do the actions in this day (texting customers, booking the workshop, holding invoices) match what we deliver in the first weeks?
Three answers
Truck down at stop 7?
06:12. Truck 14’s driver sends one line.
A general AI assistant
Explains breakdown procedure and suggests you tell the customers.
It has never seen your round.
Evreka
Driver, Truck 14 · 06:12Hydraulics gone at stop 7. Can’t lift.
Evreka · 06:13Got it. Pull over somewhere safe. Stops 8–15 go to Truck 09, 16–18 to Truck 22. Workshop booked for 09:00; head straight there.
What it runs for you
Commercial waste software that asks you only about money.
Sees
Margin by customer, from round minutes, tip costs and container rental.
Handles
Breakdowns, locked gates, overweight and driver hours, mostly settled before the office opens.
Prices
Every quote priced on its round and its tip.
Bills
Invoices from lift and weighbridge records, extras included; mismatches held.
Asks
Money always waits for you, and no setting turns that off. The day above is a firm a few weeks in.
Runs on its own
- Move stops after a breakdowninside driver hours, in road order
- Tell customers their new window
Asks first, until you say so
- Add an extra lift to today’s round
- Apply a contract surchargeoverweight, contamination, wasted journey
Always asks you
- Send a quote
- Change a price or issue a credit
Proof, not favours
Every lift invoiced. Wasted journeys charged.
Most disputes come down to one unproven lift. Every lift record carries photo, time, GPS point and weight, shown beside the invoice line. A bin not presented means a return visit at the contract rate.
In-cab photo
- Lift
- Millbrook Depot · 2 × 1100 L
- Time
- 09:30:14 · Truck 22
- Status
- gate locked
- Evidence
- photo · GPS point
- Charge
- wasted journey, per contract
Digital waste tracking
October 2027, without a second system.
Evreka prepares each movement’s record from the systems you already run, as the lift happens; mismatches come to you first.
Movement record · prepared 13:05ready
- Load
- Truck 22 · round C-2 · 38 lifts
- Waste
- EWC 20 03 01 · mixed municipal waste
- Weight
- 7.86 t · weighbridge ticket 88140
- To
- Eastfield transfer station
A straight answer. Evreka is not on Defra’s provider list; you submit through the Defra service or your listed software. UMUTCAN APPROVAL: keep this wording, or integrate with the Receipt of Waste API and apply for the Defra list?
The rules, with dates
What changes for collectors by 2027.
| Rule | From when | What the AI does with it |
|---|---|---|
| Digital waste tracking: receiving sitesTips and transfer stations report each load within two working days, with your carrier details and waste codes. | 1 Oct 2026 in England and Wales (SI 2026/729); January 2027 in Scotland and Northern Ireland | Keeps waste code, weight and carrier details ready for the tip’s record. |
| Digital waste tracking: carriers, brokers and dealersCollectors record their own movements, by software or spreadsheet. Waste transfer notes and consignment notes continue until further notice. | Private beta autumn 2026, public beta spring 2027, mandatory October 2027. £26 a year; £1,000 fixed penalty, variable penalties unlimited. | Prepares each movement record from lifts and weighbridge tickets, beside the transfer-note trail. |
| Carrier, broker and dealer reformRegistrations become standard-rules permits with 3-year renewals and required technical competence. | Fully in force during 2027, 12-month transition; upper tier moves over at renewal, across about three years. | Holds permit and renewal dates with the competence evidence; asks before anything lapses. |
| Simpler Recycling, workplaces in EnglandFood, dry recycling and residual kept apart; paper and card separate unless a written co-collection assessment exists. The EA can serve compliance notices on collectors. | 31 Mar 2025 for businesses with 10 or more employees; 31 Mar 2027 for micro-firms. | Keeps each customer’s streams, co-collection assessment and contamination photos on file. |
| DVSA Earned RecognitionNeeds a DVSA-validated IT system for maintenance and drivers’ hours, with 4-weekly KPI reports. | Open now; joining is voluntary. | Plans rounds inside drivers’ hours and tracks defects until closed. It is not a DVSA-validated system. |
How digital waste tracking works, step by step →
Mistakes we see on trade rounds
Overweight found at the tip
The ticket covers the whole round, so nobody knows whose container it was.
InsteadWeighed at the lift; surcharge drafted the same day.
A quote priced without its round
The rate looks fine until the truck detours twenty minutes, twice a week.
InsteadCost to serve from its round, tip and container rental first.
An ADR certificate runs out
Nobody notices until the roster has already gone out.
InsteadRenewal booked 30 days ahead; hazardous rounds only for drivers with valid papers.
Churn noticed after the customer has gone
Lifts fall, complaints rise, and nobody hears until the cancellation letter.
InsteadFalling lifts or complaints flagged within 60 days.
Evreka platform customers
Operators already run on Evreka.
Quoted from evreka.co. Reinis runs on the Evreka platform, which we built before evreka.ai.
“A 74% drop in citizen complaints and far greater transparency across the entire collection system for residents.”
More customer stories on evreka.co/testimonials
The 20-minute call
Twenty minutes on one round.
Umutcan DumanFounder and CEO, evreka.ai
What you get in 20 minutes
- One round, walked through.What the AI would have handled, and what it would have asked you.
- One invoice run, checked.Lifts, extras, wasted journeys and surcharges against what was billed.
- Where you would start.The first part to hand over, and what stays with you.
- No preparation needed
- Google Meet
- In English
Calendar
Pick a time for your 20-minute call.
Available times open here. If the calendar doesn’t load, email umutcan@evreka.co.
Prefer email? Send Umutcan one line about your operation: umutcan@evreka.co
Questions
What collectors ask first.
We run 12 trucks. Isn’t this built for councils and the big firms?
No. A 12-truck firm pays for 12 trucks’ worth of work, not for seats or modules.
Do we have to replace our software, and what happens to our data?
No. evreka.ai reads your waste system or ERP, telematics, weighbridge and accounts. Your data stays yours, used only to run your operation. UMUTCAN APPROVAL: where UK customer data is hosted (UK or EU region) and whether we offer a data processing agreement
Is it Defra-approved software for digital waste tracking?
Not today. Evreka isn’t on Defra’s provider list (checked 23 October 2026); it prepares the records you submit. UMUTCAN APPROVAL: same decision as the DWT box (Receipt of Waste API and the Defra list, or “sits on top of your listed system”)
What does it cost?
A project to get you there, then a recurring fee that scales with the work the AI does. We talk numbers once we’ve seen your operation.
How long until it’s working?
Weeks. We come to you, build, and run the first exceptions under your approval.
Talk to us
Show us one round.
Twenty minutes with Umutcan on one of your rounds.
Book a 20-min call
or write to umutcan@evreka.co